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Predictive Ticketing™ Through AI

Predict and Prevent Customer Experience Incidents Before Your Users Complain

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Leading the Way to Proactive Workstation Monitoring

 

 

Guarantee complete, Real time, full visibility across your IT stack to ensure end user satisfaction Your IT operations will run smoothly, so your team can become proactive and smarter about IT issues With an Automated incident triage and quick and centralized root cause analysis Loom Systems’ AI-powered platform - Sophie, uses advanced patented machine-learning algorithms to predict and prevent issues in your workstations before they affect end-user performance. 

 

 

Taking monitoring to the next level 

Proactive


BECOME PROACTIVE

Apply proactive AI logging to accurately predict issues, based
on previous ticket data

ALERT


REDUCE NOISE

Significantly reduces number of tickets

RCA


RESOLVE ISSUES

Eliminate downtime

Insight


DELIVER YOUR BEST

Keeps customers loyal and happy

How does Loom Systems work?


Loom's solution helps organizations Solve issues before they reach customers, with its predictive AI-based ticketing solution. This ensures smooth operations, with No downtime, no outages and no threat to ongoing activity.

 

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Cool Vendor

We're Officially Cool!

Loom Systems Named a 2017 Gartner Cool Vendor in Performance Analysis

Read the Full Press Release >>

Meet Us at

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Moscone West, San Francisco | April 4, 2018

interopITX

April 30 - May 4, 2018
The Mirage | Las Vegas

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May 7-10, 2018
Las Vegas, NV

  • bronze
  • Pink Elephant IT Excellence Awards
  • cool vendor
  • aws-partner
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