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Artificial Intelligence

Goodbye 2017, Hello 2018: A letter from Loom's CEO


2017 was a year like has never been before.

Living on the fast AI lane, so much has happened this year.

And as a data-driven company, the easiest way is to simply look at, well, the numbers:

We attended 10 shows and industry events, where met thousands of people who put improving digital experience on the top of their priorities and completely got our new approach to an AI-based solution

IMG-20171130-WA0007-1.jpg                                          Loom team @AWS re:invent 2017 with AWS' CTO 


We launched in February and since then we didn’t stop! The journey to enhance our sustainable AI solution for digital environments has begun And we have released Loom's streaming 2.0, Loom in Japanese, released customized dashboards and custom alerts, introduced interactive Slack and e-mails and the plans for 2018 are even bigger (you won't find any spoilers here, but… January 9th, 2018. Just saying).

In 2017, Loom system processed for ~40 Fortune 500 companies over 20 petabytes of data, and monitored 3500 events, detected 1670 issues and 794 insights, all this- daily! But by far, the biggest problem Loom detected proactively was worth over $2m to a big Telco.

We encountered many of our Loom Printed 15,000 t-shirts in numerour events and meetups across the globe,  handed out zillion laptop stickers, 5000 Loomy bears and 750 mugs.


Loom t-shirt spotted somewhere in the universe


Our headcount has grown over 200% in our SF and TLV offices (ya, had to move offices!) and hosted 4 brilliant interns from across the globe. We learned from them even more then they think they've learned from us.

As part of the Loom mission to constantly contribute to the ongoing and ever-evolving AIOps discussion, we published 24 white papers , 79 blog posts, and hosted 4 incredible webinars (one of which with the legendary OpenStack evangelist, Ben Silverman, all this on the mission of helping the global OpenStack community to overcome Challenges with sustainable remedies), one great DevOps salary survey (stay tuned for results) and were mentioned 32 times in industry articles on outlets such as Inc., Forbes, Entrepreneur, TechTarget and many more.

This year, Loom's AIOps solution has been recognized by many, naming a few: Gartner's 2017 Cool Vendor, are the proud Stevie award bronze winner, VMworld 2017 finalist, EMA top innovator award, shortlisted for the ‘AI Leader of the Year 2017’ award at Tech Leaders Awards. 

It was indeed a year of numbers, but the best figures are actually the Loom people themselves.


In Loom, I am fortunate to get to work on daily basis with a legendary team, better than I could hope for – each and every one of them, talented, smart and great individuals, who together are the AI dream team (Oh, yes, and we're hiring!). With all this incredible attitude, and joined team effort, I know we will win.


With such an amazing team, and big plans ahead, no doubt 2018 will be 50 folds better.


2018- IT is going to be a great year!


Gabby Menachem,

CEO and Co-founder 

Gab Gartner-1.jpg



Loom Systems delivers an AIOps-powered log analytics solution, Sophie, to predict and prevent problems in the digital business. Loom collects logs and metrics from the entire IT stack, continually monitors them, and gives a heads-up when something is likely to deviate from the norm. When it does, Loom sends out an alert and recommended resolution so DevOps and IT managers can proactively attend to the issue before anything goes down.
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