As the world continues to shift and digitize, the field of IT support is experiencing its own digital transformation. Gone are the days of traditional IT problem solving. Instead, there are series of client-centric IT service management (ITSM) tools, services and trends that deliver an unmatched customer support and end-user experience.
In this guide:
Sophie is a Gartner-recognized AIOps solution that gives a heads-up when there may be a problem within a digital system. Loom integrates with the business’ digital assets, continually monitors and learns about them by reading their logs and detects when something is likely to deviate from the norm. When it does, Loom sends out an alert and recommends resolutions so DevOps and IT managers can proactively attend to the issue before anything goes down.
[fa icon="phone"] +1 (646) 693-3386
[fa icon="envelope"] info@loomsystems.com
[fa icon="home"] 1161 Mission St, San Francisco CA 94103
Copyright 2022 | Loom Systems LTD