“Personal Information” is information about you that is information which is personally identifiable and which may include: your name, postal address, email address, telephone number, usernames and passwords you create to use the Services, credit or debit card number you provide to our third-party service provider(s) via Loom to process payments.
Loom does not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register for the Services. If you are under 18, please do not attempt to register for the Services or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 18 may provide any personal information to Loom or on the Services. In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as soon as possible. If you believe that we might have any information from or about a child under 18, please contact us at: firstname.lastname@example.org
The Personal Information, in addition to Non-Personal Information you send us, may be collected in several ways, including but not limited to, by way of the actions you take while you: sign up for the Services; submit questions for troubleshooting; purchase software; solicit communication through Loom; participating in any promotional event. Other third parties might also transfer us your Personal Information which we may collect. Logging in to our Services using your social media login credentials (e.g., Google+, Facebook, Linkedin), may result in the receipt of Personal Information by us, as determined by the privacy settings of the applicable social media platform. You may refuse to supply Personal Information when doing any of the foregoing, with the understanding that this may prevent you from engaging in certain activities or using certain products or services.
Our primary objective in collecting user information is to provide and enhance the Services and to enable users to enjoy the Services. Therefore, we will use your Personal Information for customer service, to provide you with information that you may request, to customize your experience of the Services and/or to contact you when necessary in connection with transactions entered into on the Services. We may also use your Personal Information for internal business purposes, such as analyzing and managing our business. In addition, we may combine the information we have gathered about you with information from other sources.
We may use third parties to help us operate our business and the Services or to administer activities on our behalf.
Loom has made reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to overcome those measures or use your personal information for improper purposes. If you have reason to believe that your Personal Information is not secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “Contact Loom” section below.
We may at any time present content of third party advertisers within the Service. We may provide you with the option to opt-out from receiving content of third party advertisers within the Service in consideration for subscription fees and/or any other consideration, as we shall determine in our sole and absolute discretion. Your correspondence or business dealings with, or participation in purchase of goods, services, use of coupons, promotions of, any third party advertisers presented within the Services, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party advertiser. Please also note that if you opt-out of receiving marketing-related communications from us, we may still send you important messages about your account with us, from which you cannot opt-out. If we have shared your Personal Information with third parties for marketing purposes, subject to your consent if required under applicable laws, and you no longer wish to receive communications from them, you will need to contact those third parties directly in order to opt-out.
Any request to review, access, correct, update, suppress, or delete Personal Information that you have previously provided us with, can be made in accordance with the “Contact Loom” section below. Please make clear what information you would like to change or remove or otherwise let us know how you want to limit our use of your Personal Information that you have provided us with.
Loom collects information that does not reveal your specific identity and does not directly relate to an individual (“Non-Personal Information”). We may use and disclose Non-Personal Information for any purpose, except where we are required to treat Non-Personal Information as Personal Information under any agreement or applicable law, in which case we will use it for all the purposes for which we use and disclose Personal Information described above. We may combine Non-Personal Information with Personal Information, and any such combined information will be treated as Personal Information for as long as it is combined. Non-Personal Information may include: (i) aggregated Personal Information which does not personally identify you or any other user of the Services. We may use and share aggregated Personal Information for any purpose; (ii) technical information which is collected from the computer, device, or browser that you use to access the Services, such as language, Internet browser type, and the name and version of the Services you are using. We use this technical information to ensure that the Services are functioning properly, for troubleshooting, to improve our products and services, to analyze trends and to understand our users' behavior.
We may also use "cookies", pixel tags, Adobe Flash technology, and other similar tools, to, among other things, collect information, compile statistics about website usage, track actions of users and understand our users. A cookie is a small data file that is transferred to your computer's hard disk or your mobile device for record-keeping purposes. Cookies may be sent to a user’s computer or a mobile device when such user accesses or views a Service. Third party advertisers and service providers on the Services may also place or read cookies on your computer or mobile device. Cookies can be disabled at any time by changing your web browser's options to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Note however, that if you do not accept cookies, you may not be able to use all portions or functionalities of the Site.
We may also use Adobe Flash technology and other technologies to, among other things, collect and store information about your use of the Services
When you use the Services, we and our service providers may track and collect information about how you use the Services. We use this information internally to troubleshoot and improve our Services. You may opt out of such use by contacting us via: email@example.com.
Your IP address automatically logs in our server log files whenever you use the Services, along with the time of your visit and the page(s) that you visited. IP addresses are used for analyzing trends, administer the Services, track users, and gather aggregate demographic information in order to comply with applicable laws.
LINKS TO OTHER PARTIES
CONTACT LOOM SYSTEMS
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