TechOps, standing for Technical Operations, has increasingly become an umbrella term for a number of IT specialties, including IT Operations, DevOps, and TechOps itself, but TechOps indicates a role that’s singular in the modern IT department.
TechOps are specifically there to manage servers. The role of the TechOps team is to constantly monitor hardware and software performance and maintain servers. At multiple points along a business’s journey, there will be times when servers are stretched to their breaking point and it’s at that moment that TechOps is spun up and put to work.
In this Whitepaper, we will describe how embracing AI can help facing these TechOps' challenges:
1. Perform continuous monitoring
2. Alert fatigue
3. Create Redundancies
4. Automate daily tasks