Improve Mean-Time-To-Resolution
Real-time event correlation enables quick remediation by providing the incidents’ cause.
Every time your customers suffer from a bad user experience due to a slow loading website, transactional failures or frequent crashes, the impact can lead to customer dissatisfaction and churn. In severe cases, every minute of downtime lowers your revenues dramatically.
AIOps for digital business monitoring enables you to predict issues before they affect your customers, preventing downtime, and ensuring a smooth customer experience by detecting and alerting unknown issues before they escalate.
Loom Systems’ AI-powered platform, Sophie, uses advanced patented machine-learning algorithms to detect and notify you about customer-facing issues.
Sophie automatically parses and analyses your 3rd party or proprietary application logs, learns your environment's baseline, and alerts on both previously known and unknown issues. By enriching the alerts with the root-cause and insights, Sophie is able to provide resolutions in plain English –enabling your team to ensure a smooth customer experience.
Effortless anomaly auto-detection, empowers your team to become proactive about customer-facing issues before they escalate.
Real-time event correlation enables quick remediation by providing the incidents’ cause.
Reduce alert fatigue with event correlation; allowing your team to focus on higher-value IT tasks.
© 2019 Loom Systems, All Rights Reserved | info@loomsystems.com I 1161 Mission St, San Francisco, CA 94103, USA |