AIOps for Digital Business Monitoring

Ensure a Smooth, Uninterrupted Customer Experience

Every time your customers suffer from a bad user experience due to a slow loading website, transactional failures or frequent crashes, the impact can lead to customer dissatisfaction and churn. In severe cases, every minute of downtime lowers your revenues dramatically.

Digital business monitoring enables you to predict issues before they affect your customers, preventing downtime, and ensuring a smooth customer experience by detecting and alerting unknown issues before they escalate.

How It Works

Loom Systems’ AI-powered platform, Sophie, uses advanced patented machine-learning algorithms to detect and notify you about customer-facing issues.

Take Your Customer Experience to the Next Level

Sophie automatically parses and analyses your 3rd party or proprietary application logs, learns your environment's baseline, and alerts on both previously known and unknown issues. By enriching the alerts with the root-cause and insights, Sophie enables your team to ensure a smooth customer experience.

Ensure a Smooth, Uninterrupted Customer Experience

Learn about the use of advanced patented machine-learning algorithms to detect and notify you about customer-facing issues.

Focus on What Really Matters

Detect Your Unknowns.
No Surprises.

Effortless anomaly auto-detection, empowers your team to become proactive about customer-facing issues before they escalate.

Improve Mean-Time-To-Resolution

Real-time event correlation enables quick remediation by providing the incidents’ cause.

Minimize Alert Noise

Reduce alert fatigue by event correlation, enabling your team to focus on real issues.

“With Loom Systems, our IT team can predict complex issues before they affect our business – critical to our operations and development teams. We can now proactively solve problems within minutes.”

-Greg Miller, IT director, RevTrak

AIOps for Digital Business Monitoring

How It Works

Take Your Customer Experience to the Next Level

Ensure a Smooth, Uninterrupted Customer Experience

Focus on What Really Matters

Detect Your Unknowns.
No Surprises.

Improve Mean-Time-To-Resolution

Minimize Alert Noise

Product

Solutions

Resources

Company

AIOps for Digital Business Monitoring

How It Works

Take Your Customer Experience to the Next Level

Ensure a Smooth, Uninterrupted Customer Experience

Focus on What Really Matters

Detect Your Unknowns. No Surprises.

Improve Mean-Time-To-Resolution

Minimize Alert Noise

Product

Solutions

Resources

Company

Detect Your Unknowns.
No Surprises.