How Companies Use Loom to Prevent
Problems in Their Dynamics CRM
Madanes Insurance Agency is the biggest private insurance company in Israel, providing services to over 1 million customers with a focus on professional liability insurance.
The company’s customer management processes are managed using Microsoft Dynamic CRM, which is used by over 400 end users in the organization.
The predictive maintenance approach enables Madanes IT team to fully investigate and troubleshoot incidents’ root cause, allowing for careful future-proofing, without having to rush through the process.