To get to the root cause of multi-layered issues, IT Operations departments need to match increasing complexity with technology that scales.
The ability to conduct root cause analysis (RCA) is confounded by manual coding and endless alerts, both legitimate and noise, forcing IT Ops to adopt a reactive position. With AI-powered Loom, IT Ops would get the bandwidth they need effectively get to the root of multi-layered issues before the delivery of business services is affected.
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Sophie is a Gartner-recognized AIOps solution that gives a heads-up when there may be a problem within a digital system. Loom integrates with the business’ digital assets, continually monitors and learns about them by reading their logs and detects when something is likely to deviate from the norm. When it does, Loom sends out an alert and recommends resolutions so DevOps and IT managers can proactively attend to the issue before anything goes down.
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